Privacy Policy
PRIVACY POLICY & DATA PROTECTION POLICY
(India + GDPR + Global Visitors)
Last Updated: ___
This Privacy Policy describes how Aadi Med Private Limited, operating under the brand Maarc Dental (“Company”, “we”, “us”, “our”), collects, uses, stores, processes, and protects personal information of users (“you”, “your”) who access or use the website www.maarcdental.com (“Website”).
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- GSTIN (if provided)
- Company / clinic / distributor details
b) Transaction & Payment Information
- Order details
- Invoice data
- Payment status
(Note: We do not store card or banking details. Payments are processed via secure third-party payment gateways.)
c) Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking technologies
2. Purpose of Data Collection
Your data is collected and used for:
- Order processing and fulfillment
- Invoice generation and GST compliance
- Customer support and communication
- Account creation and management
- Legal and regulatory compliance
- Website analytics and performance improvement
- Fraud prevention and security
3. Legal Basis for Processing (GDPR)
For users located in the EU/EEA, data processing is based on:
- Contractual necessity
- Legal obligation
- Legitimate business interest
- Explicit user consent (where applicable)
4. Cookies Policy
We use cookies and similar technologies to:
- Enable website functionality
- Improve user experience
- Analyze traffic and behavior
You may disable cookies through browser settings; however, some features may not function properly.
5. Data Sharing & Disclosure
We may share your information with:
- Payment gateway providers
- Logistics and courier partners
- IT and hosting service providers
- Government or regulatory authorities (if legally required)
We do not sell or rent personal data to third parties.
6. International Data Transfers
For global users, data may be transferred and processed outside your country of residence. Adequate safeguards are implemented to protect such data.
7. Data Retention
Data is retained only as long as necessary for:
- Legal compliance
- Accounting and taxation
- Business and operational requirements
8. Your Rights
You may request:
- Access to your data
- Correction or deletion
- Restriction of processing
- Withdrawal of consent
Requests may be sent to info@shivaproducts.net
9. Security Measures
We implement reasonable technical and organizational measures to safeguard personal data. However, no online system is completely secure.
10. Policy Updates
This policy may be updated periodically. Continued use of the Website constitutes acceptance of the updated policy.